Please ensure you fully read our Terms of Money Back before you place your order as they constitute a legally binding agreement.
We reserve the right to modify these terms of money back at any time without prior notification.
We are so convinced of the quality of our services that we offer a satisfaction guarantee and money refund in any payment method.
A 100% refund is applied to the services of Web Hosting, Reseller Hosting, VPS hosting, Cloud Linux, Installation and CMS configuration... In any of these services 100% of the amount paid for the service is made, to make the cancellation must be made before the deadline of 17 days.
You have a cancellation period of 17 days in which you can make the cancellation without the need to give any justification. Why? None of our services have a permanent contract. You can do this through the customer's area or by sending a ticket for the service you wish to cancel.
The services of domain registration and SSL Certificates do not apply to the return of money, why? Registration of the domain or certificate SSL is done for at least one year if you do not want to stay with us for any reason you can keep your domain or SSL certificate, You can transfer or redirect your domain name and the same for your SSL certificate. In addition these services are offered through other suppliers so we can not guarantee the trial period of the 17 days of reimbursement.
In payment systems such as PayPal and other payment platforms, the refund is made with a minimum of three working days, after having received confirmation of the refund by Picaraza Hosting Ltd
Try our services for 17 days without any commitment.